While performing the duties of this job, the Team Member is regularly required to stand use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

Preferably at least six months customer service experience.Ībility to read, analyze, comprehend, and effectively present information to customers in a clear and concise manner.

Must be accurate, well organized, and dependable Must be able to deal with the public in a friendly, courteous, and efficient manner both in person, via telephone, or email Physically mobile with reasonable accommodations including ability to push, pull, carry, and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in vary work areas such as confined spacesĪbility to learn and efficiently utilize computer technology such as lost and found software High school diploma or GED equivalent required

At least 6 months of customer-facing customer service experience preferred.

Report any safety or security concerns to the Security department. Maintain lost and found items in the Security lock-up.Īnswers phone, emails, and in-person inquiries regarding lost items. Organize and catalogs Lost and Found items.Īccurately places cataloged items in the proper location.Īccurately matches found items against claims. Serve as a collection point for Lost and Found items located on property. Will occupy a central information point and portray great customer service with customers and assist in the distribution of information about upcoming events, Penn Entertainment related technology, information about our property, and directing customers to their appropriate destination.

Develops and maintains positive, interactive relationships with guests, building loyalty, and increased frequency with VIP guests by providing excellent customer service.

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

Hollywood casino careers columbus ohio